By SDGSEO

F.A.Q.

Are you discreet?

I always seal any used item that has been ordered as soon as I remove it. Then it is enclosed in a small plain bubble wrap envelope and sealed with brown or clear tape so that no one can open the item before it reaches you. There is never any mention of where is has come from and never any mention of its contents or usedmensboxers.com.

IGD is the only thing that will show up on your Debit/Credit bill. 

We are 100% discreet

 

What happens when I submit my order?

When you place an order, you will receive an automated response to that order

I have paid for my order but not heard anything?

When payment has been confirmed, I will then email you to confirm when your goods will be sent and how long it will take to receive your goods. Payments must be made within 3 days or your order will be ignored. Although I work, I check my emails throughout the day. If however you do not hear from me within 24 hours after you have completed payment, contact me via email and I will respond.

 

How do you accept payment?

You can pay instantly using either Credit Card or Debit Card but we also accept Cash or Bank Transfer .  When paying with either Credit or Debit card, IGD is the name that will appear on your statement.  There will never be a mention of this sites name.

Do you give refunds?

We do not offer refunds on any items sold on my site nor do we accept returns. If you are genuinely unhappy with your purchase then contact me via email us and we will see how best we can solve the problem. Every customer is important to us and we do try to please everyone.

I don't live in the UK...

We ship Worldwide, please make sure it is legal to receive these goods in your country, it is the buyers responsibility to check this.

Just choose the Europe/International option on the order form.